Shipping service
Hong Kong Island, Kowloon, New Territories (Sai Kung District)
Any purchase of HK$1,100 or above (after discounts) will enjoy free shipping .
- If the purchase amount is less than HK$1,099 - $600 , a delivery fee of HK $50 will be charged.
- If the purchase amount is less than HK$599 - $300 , a delivery fee of HK $60 will be charged.
- If the purchase amount is less than HK$300 , a delivery fee of HK $70 will be charged.
Under normal circumstances, after the customer successfully pays, we need 3 days to prepare the goods, but we cannot make any guarantee. After stocking up, we will call or WhatsApp to contact the customer regarding the delivery time.
Delivery service is local only, overseas delivery is not available. The delivery area includes Hong Kong Island, Kowloon, and the New Territories (Sai Kung); it does not apply to the following outlying island areas: Hong Kong International Airport, Cheung Chau, Lantau Island, Mui Wo, Pui O, Cheung Sha, Tong Fuk, Shui Hau, Shek Pik, Po Lin Temple and Tai O and any area where vehicles are prohibited from entering . In the case of village houses, goods can only be delivered at the village entrance or parking lot.
Due to the epidemic, we are not able to deliver goods to your door, and are only able to deliver goods in the lobby or downstairs of the housing estate. We apologize for the inconvenience.
Delivery service is not available to delivery locations that cannot be reached directly by trucks.
If the recipient fails to pick up the goods within the agreed time, we reserve the right to charge the customer additional delivery fees.
If there are any changes to the delivery address or delivery time after placing the order, it is the customer's responsibility to notify us of the changes immediately so that arrangements can be made.
*HOMEMADE DESSERT reserves the right to refuse delivery of goods to any customer at its absolute discretion.
*If the goods are not picked up after the pickup period, HOMEMADE DESSERT reserves the right to cancel the order. In case of any dispute, HOMEMADE DESSERT The final decision is reserved.